About Us

About Prescription Hearing

Formerly Orland Hearing Aid Center, Prescription Hearing provides hearing health products and care to patients both online and in person. Founded and operated by audiologist Kristen Conners (Au.D. / M.A. in Audiology), a licensed audiologist with over 30 years of experience, the practice makes treating hearing loss more convenient and cost-effective for patients across the Chicago area and nationwide. Kristen Conners is a member of the American Speech-Language-Hearing Association (ASHA) and a fellow of the American Academy of Audiology.

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Audiologist testing hearing loss

We believe everyone should have access to quality hearing.

Prescription Hearing was founded to make treating hearing loss more convenient and cost-effective.

Through telehealth, patients connect with a licensed audiologist remotely by smartphone, iPad, or tablet to treat hearing loss from start to finish. We partner with top manufacturers including Resound, Signia, and Phonak.

We're here to help

Finding the right hearing aid solution is a partnership between you and your health care practitioner.

For over 30 years, our clinic has been helping people with hearing loss in the Chicagoland area live better and fuller lives. We know first hand that hearing health is the key to staying connected with friends, family and co-workers.

Audiologist Kristen Conners

Our hearing care team

Committed to a high standard of patient care and throughout every stage of your journey

Kristen Conners, Audiologist in Palos Park, Illinois

Kristen Conners
Chief Audiologist

With a distinguished career in audiology, Kristen Conners stands at the forefront of Prescription Hearing. She is a dedicated member of the Speech, Language & Hearing Association, and a fellow of the American Academy of Audiology.

Her focus on compassionate, exceptional care has made her a trusted figure in the community.

About Kristen
Jackie Sullivan

Jaclyn Sullivan
Hearing Instrument Specialist

Jaclyn Sullivan joined Prescription Hearing at Orland Hearing Center in January 2024. She earned her Bachelor of Arts degree in Communication Disorders with a concentration in Audiology from the University of Southern Mississippi in 2000 and Masters of Health Science degree from Governor State University in 2011.

Jaclyn is dually state licensed as a Hearing Instrument Specialist and Speech-Language Pathologist. She is also an active member of the American Speech-Hearing Association.

In her spare time, she enjoys running marathons and spending time with her husband of 22 years and visiting her two daughters in college at Loyola University and Roosevelt University.

About Jaclyn
Mary Graney

Mary Graney
Front Desk Receptionist

Mary Graney is the welcoming face of Prescription Hearing, Orland Hearing Center. As the front desk receptionist, she expertly handles patient intake, phone calls, and various organizational tasks, ensuring every visit starts on the right note.

With 38 years of experience as a licensed cosmetologist, Mary brings a unique blend of customer care and attention to detail, making sure patients feel valued.

Outside of work, she enjoys decorating her home and cheering on her husband and son as they race dirt bikes.

About Mary
Shirley Rozsypal

Shirley Rozsypal
Office Receptionist

Shirley Rosypal, one of our front office receptionists, has worked at Prescription Hearing for 10 years. Previously Shirley worked at St John of the Cross parish in Western Springs for over 30 years.

She currently resides in Burr Ridge where she raised her 3 children, one of which is Kristen Conners, our Chief Audiologist.

About Shirley

60-Day Risk-Free Trial

Test out any of our hearing aids in your life for 60 days. If you don’t love them, get your money back no questions asked.

Signia on ear
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Most patients start with a free online hearing test or an in-office evaluation. We then ship hearing aids pre-programmed to your hearing loss, and your audiologist completes the fitting and any follow-up adjustments remotely or in person. The 60-day risk-free trial applies either way.

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